Sometimes, there will be a contractual relationship between a website operator and a website user; other times, there will not. Where there is no contractual relationship, legal notices can still have legal effects. For instance, licences of intellectual property rights and disclaimers of liability may be legally effective where there is no contract. Moreover, statutory […]
Internet Law Archives - SEQ Legal
Consumer contracts regulations: sample clauses
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 are coming into force next week. They include a detailed list of information that a trader must provide to a consumer in situations where the Regulations apply. Should you use the model instructions on cancellation to help you comply with this requirement, or should you […]
New distance selling laws: 8 key compliance points
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply special rules to B2C distance contracts entered into via a website, as well as certain other contracts (not discussed here). The Regulations, effective on 13 June 2014, replace the Consumer Protection (Distance Selling) Regulations 2000. See: http://www.legislation.gov.uk/uksi/2013/3134/contents/made Unfortunately, the rules are rather complex. This […]
Online advice: worth the risks?
Whether you are purchasing legal forms and templates, seeking a medical diagnosis, getting insider information when choosing a school or university, or soliciting the opinions of product aficionados on a prospective purchase, there are many ways to get guidance and advice online – but what are the risks for those providing this guidance and advice? […]
Cancellation conundrums: distance sales of goods and services
The Consumer Protection (Distance Selling) Regulations 2000 (the DSRs) contain an intricate set of rules concerning the cancellation, by consumers, of distance contracts for the supply of goods. A different set of rules concerns the cancellation of distance contracts for the supply of services. But nowhere in the Regulations is there any guidance on the […]
Customer testimonials and the law
Testimonials are a good way to reassure potential customers that your business is genuine, and your products or services are well-regarded by existing customers. By way of example, you can see ours here. There are however a couple of legal issues you should bear in mind if you’re thinking of collating and publishing testimonials on […]
Web partnership contracts involving content-based promotion
Partnerships are an important part of many website marketing strategies, particularly content-based partnerships. Through such partnerships, a website operator can access the anonymous traffic, registered users and marketing lists of others. Just as important, an operator can gain access to original and relevant content for his or her own audience. In many cases, partnerships are […]
Website design, contracts and designer credits
Many web designers include credits (“Designed by XYZ”) as a matter of course on the websites that they create. Many web design contracts do not, however, cover the issue of credits. Whilst in some cases contractual clauses relating to credits may be overkill, in other cases they can be very useful indeed. This post examines […]
Troll hunting: forum abuse and the law
A troll is defined in the Urban Dictionary as “one who posts a deliberately provocative message to a newsgroup or message board with the intention of causing maximum disruption and argument”. The etymology seems to be disputed. My preferred explanation is that the usage comes – via the Usenet group alt.folklore.urban – from fishing, where […]
Writing an SEO contract
Success or failure in the search engine results pages (SERPs) can make or break a business. With serious money at stake, all SEO consultants and agencies need to be conscious of the legal risks that their work entails. One of the most important ways of managing those risks is through the use of a good […]