consumer law

Title	Content	Type	Post date
Is the 14 day cooling-off period applicable for association memberships?	We are a not-for-profit organisation and are planning to offer memberships. The membership benefits would include access to industry updates, jobs,...	Question	19/12/2018 - 12:10
Hired company unaware it’s dissolved	Hi, We recently hired a company to complete our loft conversion, but we’ve had non-stop problems: leaks, no care for our home, Etc! It turns out no...	Question	15/11/2018 - 21:55
Consumer Contracts Regulations - wigs, hygiene and returns	I am based in the UK and sell wigs and hair pieces online. I want to ensure my company policy is in line with consumer rights. My policy currently...	Question	09/08/2018 - 17:55
Distance selling question	Regarding the Distance Selling Regulations and the non-return of goods due to health reasons, can you explain where hair dryers fit in to this...	Question	14/01/2018 - 16:28
App T&Cs and disclosures	Hi A, Great site you have here! I downloaded an app to trade in CFDs with 8 weeks ago via a link on Facebook. I completed the verification process...	Question	10/06/2017 - 19:49
Beauty product ecommerce	We currently have 4 beauty product manufactured for us in USA, China & UK. They all comply with the Cosmetic EU Product (Safety) Regulations 2013...	Question	16/05/2017 - 08:48
Small print	I recently used one of those claim firms to help me claim back years of costs having been missold a packaged bank account after I retired. The bank...	Question	09/05/2017 - 14:38
Consumer rights and contract agreement	Hi	Question	17/04/2017 - 14:45
House question below	Thank you, I will - but I'm concerned about incurring lots of legal costs. I assume standard contract law exists based on offer & acceptance at...	Question	21/01/2017 - 12:36
Chargeback question	I transacted with an overseas merchant using my credit and debit cards. However as the goods delivered are not up to my expectations. I have...	Question	01/12/2016 - 01:53