E-mailing when asked to inform “in writing”

I recent made an order from an online retailer.

In their terms and conditions it states if I have a problem with delivery, i need to inform them in writing.

In the context of an item not turning up, i.e. not being delivered, will my sending them an email about it conform with the contractual requirement to notify them in writing?

204 viewscontract law

Alasdair Taylor's Answer

Yes, a message sent by email will usually be considered “in writing”.

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